My Order
Customer Service: 1-866-316-4819
ORDER PROCESSING*


We're sorry, we are currently unable to accept orders that are billed or shipped to destinations outside the U.S. We apologize for any inconvenience.

*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

ORDER INQUIRIES

You may check the status of your most recent orders by visiting our Order Status page. This is the easiest and fastest way to get the most current information regarding your Lab Series Online orders.

When you click on Order Status, you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders. After your order is shipped, your tracking number, if available, will be displayed. To track your order via the carrier’s Web site, you may click on the tracking number to view the delivery status of your order.

Please note: some carriers may not have tracking information available for up to 24 business hours after the order is shipped.

ORDER CANCELLATIONS

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

SHIPPING CHARGES 

Shipping and handling charges per order (delivery for most standard orders within 5-7 business days)

  Order Total   Standard Shipping   2nd Day Shipping   Overnight Shipping
  $0.00 - $25.00   $5.00   $10.00   $15.00
  $25.01 - $40.00   $6.00   $11.00   $16.00
  $40.01 - $60.00   $7.00   $12.00   $17.00
  $60.01 - $80.00   $8.00   $13.00   $18.00
  $80.01 - $100.00   $9.00   $14.00   $19.00
  Over $100.00   $10.00   $15.00   $20.00

SHIPPING OPTIONS 

Lab Series Online orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your Lab Series Online package. Please select the option that best suits your delivery needs during Checkout.

Standard Service:


2nd Day Service:


Overnight Service:

SHIPPING RULES AND RESTRICTIONS 


*We're sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the U.S. We apologize for any inconvenience.

SHIPMENTS TO APO/FPO AND PO BOX ADDRESSES

For APO/FPO Addresses:
  1. Enter APO or FPO in the CITY field
  2. Select AE for Armed Forces Europe, Middle East, Africa or Canada; Select AA for Armed Forces Americas; Select AP for Armed Forces Pacific - in the STATE field.
  3. COUNTRY field should remain UNITED STATES, regardless of where the recipient is stationed.
SHIPPING TO U.S. TERRITORIES, ALASKA, AND HAWAII